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Organizational Implementation of AI : Craft and Mechanical Work
Hopf, Konstantin; Müller, Oliver; Shollo, Arisa; u. a. (2023): Organizational Implementation of AI : Craft and Mechanical Work, in: California Management Review, Thousand Oaks: SAGE Publications, Jg. 66, Nr. 1, S. 23–47, doi: 10.1177/00081256231197445.
Faculty/Chair:
Author:
Title of the Journal:
California Management Review
ISSN:
0008-1256
2162-8564
Publisher Information:
Year of publication:
2023
Volume:
66
Issue:
1
Pages:
Language:
English
Abstract:
Recent years have brought major technological breakthroughs in artificial intelligence (AI), and firms are expected to invest nearly $98 B in 2023. However, many AI projects never leave the pilot phase, and many companies have difficulties extracting value from their AI initiatives. To explain this contradiction, this article reports on a study of 55 projects implementing AI in organizations. It shows that organizational challenges in implementing AI projects are a result of a paradoxical tension created by two different perspectives on data science work: craft and mechanical work. Executives, managers, and data scientists should actively manage this tension to enable and sustain value creation through AI.
GND Keywords: ; ; ; ;
Künstliche Intelligenz
Wertschöpfung
Organisation
Arbeitsplatz
Innovation
Keywords: ; ; ; ;
Artificial Intelligence
Value Creation
Organization
Workplace
Implementing Innovation
DDC Classification:
RVK Classification:
Peer Reviewed:
Yes:
International Distribution:
Yes:
Type:
Article
Activation date:
September 27, 2023
Project(s):
Versioning
Question on publication
Permalink
https://fis.uni-bamberg.de/handle/uniba/91048