Sustaining the IT Workforce: A Review of Major Issues in 25 Years and Future Directions

Faculty/Professorship: Information Systems and Services  
Author(s): Oehlhorn, Caroline  ; Laumer, Sven ; Maier, Christian  
Title of the compilation: SIGMIS-CPR '19: Proceedings of the 2019 on Computers and People Research Conference
Corporate Body: ACM SIGMIS CPR Conference, 2019, Nashville, TN, USA
Publisher Information: ACM
Year of publication: 2019
Pages: 20-27
Language(s): English
DOI: 10.1145/3322385.3322394
Attracting, recruiting and retaining a sufficient number of information technology professionals remains a key issue for organizations. Although research and practice call upon this issue for quite some time and suggest various interventions, the shortage of qualified IT professionals does not decline, but seems to increase. Thus, sustaining the IT workforce represents a recurring issue faced with challenges that are fixed firmly within the domain. This literature review aims to identify the major issues related to sustaining IT professionals from a human resource management perspective. Sixty-seven research articles from the AIS Senior Scholars' basket are reviewed to identify the major issues respectively to the past times from the dot com boom during the 1990s, across industry recession in 2001 up to the present day. Four major issues are explained and discussed.
Peer Reviewed: Ja
International Distribution: Ja
Type: Conferenceobject
Year of publication: 2. September 2019