Justification of Mass Surveillance: A Quantitative Study

Professorship/Faculty: Information Systems and Services  
Author(s): Wirth, Jakob; Maier, Christian  ; Laumer, Sven
Title of the compilation: Wirtschaftsinformatik 2017 Proceedings
Corporate Body: International Conference on Wirtschaftsinformatik, 14th, 2019, Siegen, Germany
Publisher Information: AISeL
Year of publication: 2019
Pages: Online-Ressource
Language(s): English
URL: https://aisel.aisnet.org/wi2019/track11/papers/6/
Online mass surveillance by governmental organizations is omnipresent. Even though this results in a loss of privacy and further negative outcomes for individuals, a majority is justifying mass surveillance. Understanding, why this is the case is among others important for individuals, who want to decrease justification of mass surveillance. Therefore, this study aims to uncover the factors that drive this justification. Drawing on system justification theory we consider mass surveillance to be a political arrangement. Five factors were identified that potentially drive individuals' justification of mass surveillance which are among others, perceived privacy control or perceived security. A quantitative study was carried out and the results support most of our hypotheses. With our results, we contribute to the privacy-related area in the domain of IS, by indicating that individuals consider mass surveillance not necessarily to be bad and by giving advice on how to alter the level of justification.
Keywords: mass surveillance, system justification theory, privacy, nothing to hide, justification
Peer Reviewed: Ja
International Distribution: Ja
Document Type: Conferenceobject
URI: https://fis.uni-bamberg.de/handle/uniba/46338
Year of publication: 2. September 2019