Tuning into performance and satisfaction in nonprofit orchestras: One link between transformational leadership and satisfaction is through reduction in conflict





Professorship/Faculty: Personality Psychology and Psychological Assessment  
Author(s): Kammerhoff, Jana; Lauenstein, Oliver ; Schütz, Astrid  
Title of the Journal: Nonprofit Management and Leadership
ISSN: 1048-6682
Publisher Information: Hoboken, NJ : Wiley
Year of publication: 2019
Volume: 29
Issue: First published: 20 June 2019
Pages: 18 ; Online-Ressource
Language(s): English
DOI: 10.1002/nml.21381
Abstract: 
In this study, we tested hypotheses concerning volunteers' not‐for‐profit work, specifically the relations of transformational leadership with performance and satisfaction as well as the question of how task and relationship conflict fit into these relations. We argue that conflicts are detrimental to satisfaction and performance and that the frequency of conflict can be reduced through transformational leadership. We analyzed data from a large sample of lay orchestra musicians (N = 1,535) and found that musicians' perceptions of their conductors' transformational leadership style were positively related to both the performance and satisfaction of the musicians. Furthermore, we found that conflict mediated the relation between transformational leadership and satisfaction to some extent. The mediation occurred via the frequencies of both task and relationship conflicts even though the frequency of conflict was quite low in this sample in general.
Peer Reviewed: Ja
International Distribution: Ja
Document Type: Article
URI: https://fis.uni-bamberg.de/handle/uniba/45721
Year of publication: 24. June 2019
Project: Leadership and Personality