Research on information systems failures and successes : Status update and future directions

Faculty/Professorship: Information Systems and Services  
Author(s): Dwivedi, Yogesh K.; Wastell, David; Laumer, Sven ; Henriksen, Helle Zinner; Myers, Michael D.; Bunker, Deborah; Elbanna, Amany; Ravishankar, M. N.; Srivastava, Shirish C.
Title of the Journal: Information systems frontiers : ISF ; a journal of research and innovation
ISSN: 1387-3326
Publisher Information: New York, NY : Springer Science + Business Media
Year of publication: 2014
Volume: 17
Issue: 1
Pages: 143-157
Language(s): English
DOI: 10.1007/s10796-014-9500-y
Information systems success and failure are among the most prominent streams in IS research. Explanations of why some IS fulfill their expectations, whereas others fail, are complex and multi-factorial. Despite the efforts to understand the underlying factors, the IS failure rate remains stubbornly high. A Panel session was held at the IFIP Working Group 8.6 conference in Bangalore in 2013 which forms the subject of this Special Issue. Its aim was to reflect on the need for new perspectives and research directions, to provide insights and further guidance for managers on factors enabling IS success and avoiding IS failure. Several key issues emerged, such as the need to study problems from multiple perspectives, to move beyond narrow considerations of the IT artifact, and to venture into underexplored organizational contexts, such as the public sector.
Peer Reviewed: Ja
International Distribution: Ja
Type: Article
Year of publication: 24. November 2015