The Effect of Coping Mechanisms on Technology Induced Stress: Towards a Conceptual Model
Faculty/Professorship: | Information Systems and Services |
Author(s): | Weinert, Christoph ![]() ![]() ![]() |
Title of the compilation: | Proceedings of the 19th Americas Conference on Information Systems (AMCIS), Chicago (IL) |
Corporate Body: | 19th Americas Conference on Information Systems (AMCIS), Chicago (IL) |
Publisher Information: | AIS Electronic Library (AISeL) |
Year of publication: | 2013 |
Series ; Volume: | General Presentations ; 8 |
Language(s): | English |
URL: | http://aisel.aisnet.org/amcis2013/HumanComputer... |
Abstract: | Information and communication technology induced stress, called technostress, influences users negatively. Numerous investigations are made about technostress; however, none consider the concept of coping in order to explain strategies to avoid these negative consequences. Therefore, this paper develops a theoretical model to explain the coping process and how it influences technostress. The model theorizes that threat and coping appraisal are major determinants of emotional- and problem-focused coping whereby coping resources and individual’s controllability influence the choice and the efficacy of coping. The resulting problem- or emotional-focused coping strategies are theorized to moderate the stressor-strain relationship such that negative consequences can be avoided. The theoretical model suggests a different perspective on the linear view on the relationship between stressors and strain by proposing the consideration of the moderation effect of coping |
Type: | Conferenceobject |
URI: | https://fis.uni-bamberg.de/handle/uniba/2366 |
Year of publication: | 16. April 2014 |

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University of Bamberg
University of Bamberg