The Role of Knowledge Management Systems for Innovation: An Absorptive Capacity Perspective

Faculty/Professorship: Information Systems and Services  
Author(s): Moos, Bernhard ; Beimborn, Daniel  ; Wagner, Heinz-Theo; Weitzel, Tim  
Title of the Journal: International journal of innovation management
ISSN: 1363-9196
Publisher Information: Singapore : World Scientific Publ.
Year of publication: 2013
Volume: 17
Issue: 5
Pages: 31
Language(s): English
DOI: 10.1142/S1363919613500199
What is the role of Knowledge Management Systems (KMS) for a firm's innovativeness and absorptive capacity (ACAP)? Research shows that a firm's capacity to acquire and utilise relevant knowledge, i.e., its absorptive capacity, is decisive for innovation success. We develop a theoretical model that links the availability and usage of KMS with a firm's ACAP and its organisational knowledge to explain its contribution for a firm's innovation success. Using data from 222 manufacturing firms, we can show that the availability of a KMS in a firm affects its innovation success by contributing to its ACAP. Looking at the impact of different knowledge types on innovativeness, the results show that only technological knowledge is a substantial determinant of innovation success but not market knowledge.
Type: Article
Year of publication: 11. November 2013