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Work routines as an object of resistance during information systems implementations: theoretical foundation and empirical evidence
Laumer, Sven; Maier, Christian; Eckhardt, Andreas; u. a. (2016): Work routines as an object of resistance during information systems implementations: theoretical foundation and empirical evidence, in: European Journal of Information Systems (EJIS), Wiesbaden: Springer ; Palgrave Macmillan ; IngentaConnect, Jg. 25, Nr. 4, S. 317–343, doi: 10.1057/ejis.2016.1.
Faculty/Chair:
Author:
Title of the Journal:
European Journal of Information Systems (EJIS)
ISSN:
0960-085X
Publisher Information:
Year of publication:
2016
Volume:
25
Issue:
4
Pages:
Language:
English
DOI:
Abstract:
When implementing new information systems, organizations often face resistance behavior from employees who avoid or underutilize the system. We analyze the extent to which such user resistance behavior is explained by users' perceptions of the technology compared with their perceptions of work routines.
Peer Reviewed:
Yes:
Type:
Article
Activation date:
August 1, 2017
Permalink
https://fis.uni-bamberg.de/handle/uniba/42300