Human-Computer Interaction in Customer Service : The Experience with AI Chatbots ; A Systematic Literature Review
Nicolescu, Luminița; Tudorache, Monica Teodora (2022): Human-Computer Interaction in Customer Service : The Experience with AI Chatbots ; A Systematic Literature Review, in: Electronics : open access journal, Basel: MDPI, Jg. 11, Nr. 10, S. 1–24, doi: 10.3390/electronics11101579.
Faculty/Chair:
Author:
 ; 
Title of the Journal:
Electronics : open access journal
ISSN:
2079-9292
Publisher Information:
Year of publication:
2022
Volume:
11
Issue:
10
Pages:
Language:
English
DOI:
URL:
Type:
Article
URI:
Activation date:
October 23, 2024

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Permalink https://fis.uni-bamberg.de/handle/uniba/103987