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Proposing Shocks and Dissatisfaction to Explain Quitting and Switching a Service : An Image Theory Perspective
Maier, Christian; Laumer, Sven; Heshan, Sun; u. a. (2024): Proposing Shocks and Dissatisfaction to Explain Quitting and Switching a Service : An Image Theory Perspective, in: Journal of the Association for Information Systems, Atlanta, Ga: AIS Electronic Library (AISeL), Jg. 25, Nr. 2, S. 362–406, doi: 10.17705/1jais.00857.
Author:
Title of the Journal:
Journal of the Association for Information Systems
ISSN:
1536-9323
Corporate Body:
Association for Information Systems
Publisher Information:
Year of publication:
2024
Volume:
25
Issue:
2
Pages:
Language:
English
DOI:
Peer Reviewed:
Yes:
International Distribution:
Yes:
Type:
Article
Activation date:
April 22, 2024
Permalink
https://fis.uni-bamberg.de/handle/uniba/94816