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Organizational Implementation of AI : Craft and Mechanical Work
Hopf, Konstantin; Müller, Oliver; Shollo, Arisa; u. a. (2023): Organizational Implementation of AI : Craft and Mechanical Work, in: California Management Review, Bamberg: Otto-Friedrich-Universität, S. 1–25.
Faculty/Chair:
Author:
Title of the Journal:
California Management Review
ISSN:
2162-8564
Publisher Information:
Year of publication:
2023
Pages:
Source/Other editions:
Hopf, Konstantin; Müller, Oliver; Shollo, Arisa; Thiess, Timo: Organizational Implementation of AI : Craft and Mechanical Work. In: California Management Review 66(1) 2023, Thousand Oaks : SAGE Publications, S. 1-25. - DOI: 10.1177/00081256231197445
Language:
English
Abstract:
Recent years have brought major technological breakthroughs in artificial intelligence (AI), and firms are expected to invest nearly $98 B in 2023. However, many AI projects never leave the pilot phase, and many companies have difficulties extracting value from their AI initiatives. To explain this contradiction, this article reports on a study of 55 projects implementing AI in organizations. It shows that organizational challenges in implementing AI projects are a result of a paradoxical tension created by two different perspectives on data science work: craft and mechanical work. Executives, managers, and data scientists should actively manage this tension to enable and sustain value creation through AI.
GND Keywords: ; ; ; ;
Künstliche Intelligenz
Wertschöpfung
Organisation
Arbeitsplatz
Innovation
Keywords: ; ; ; ;
Artificial Intelligence
Value Creation
Organization
Workplace
Implementing Innovation
DDC Classification:
RVK Classification:
Type:
Article
Activation date:
November 6, 2023
Permalink
https://fis.uni-bamberg.de/handle/uniba/91307