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Opening organizational learning in crisis management : On the affordances of social media
Eismann, Kathrin; Posegga, Oliver; Fischbach, Kai (2021): Opening organizational learning in crisis management : On the affordances of social media, in: Journal of Strategic Information Systems, Amsterdam [u.a.]: Elsevier, Jg. 30, Nr. 4, 101692, S. 1–23, doi: 10.1016/j.jsis.2021.101692.
Faculty/Chair:
Author:
Title of the Journal:
Journal of Strategic Information Systems
ISSN:
0963-8687
Publisher Information:
Year of publication:
2021
Volume:
30
Issue:
4, 101692
Pages:
Language:
English
Abstract:
Research on the role of social media in crisis management has led to a deeper understanding of their affordances. This research, however, is fragmented, with a primary focus on crisis response. We lack a clear conceptualization of the affordances that social media offer by learning from them to prepare strategically for crises. Based on a systematic review of 128 papers, we inductively build a framework of social media affordances for organizational learning in crisis management. We discuss their role and interplay in strategic crisis management, focusing on organizational crisis learning, and outline avenues for future research based on this foundation.
GND Keywords: ;  ;  ;  ; 
Krise
Organisatorisches Lernen
Social Media
Offenheit
Literaturrecherche
Keywords: ;  ;  ;  ;  ; 
Crisis
Organizational learning
Social media
Affordances
Openness
Systematic literature review
DDC Classification:
RVK Classification:
Peer Reviewed:
Yes:
International Distribution:
Yes:
Type:
Article
Activation date:
October 19, 2021
Versioning
Question on publication
Permalink
https://fis.uni-bamberg.de/handle/uniba/51780