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Interaction Research and Interaction Design in a Complex World : A Critical Reflection on Wicked Problems and Methods to Tackle Them
Gross, Tom (2025): Interaction Research and Interaction Design in a Complex World : A Critical Reflection on Wicked Problems and Methods to Tackle Them, in: Bamberg: Otto-Friedrich-Universität, S. 1–9.
Faculty/Chair:
Author:
Publisher Information:
Year of publication:
2025
Pages:
Source/Other editions:
ECCE ’25: Proceedings of the 36th Annual Conference of the European Association of Cognitive Ergonomics (EACE), N.Y.: ACM, 2025, S. 1–9, ISBN: 979-8-4007-2033-8
Year of first publication:
2025
Language:
English
Abstract:
The field of human-computer interaction offers a huge portfolio of methods for interaction research—particularly for understanding the current situation and evaluating designs—and interaction design for envisioning and creating designs. However, there is little literature on the nature of the design situation and particularly its complexity, structure, and dynamics, as well as their influence on the choice of methods. This paper contributes a thorough analysis of methods for interaction research and interaction design as well as a systematic classification of those methods with respect to the complexity of the design situation and design circumstances. This will help researchers and designers get a better understanding of how to apply those methods for current and future research and design activities.
Keywords: ; ; ; ;
Wicked Problems
Classification of Methods
Design Situation Classification
Interaction Research
Interaction Design
Peer Reviewed:
Yes:
International Distribution:
Yes:
Type:
Conferenceobject
Activation date:
November 26, 2025
Project(s):
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https://fis.uni-bamberg.de/handle/uniba/111823