Options
A Survey on Multi-User Conversational Interfaces
Wagner, Nicolas; Kraus, Matthias; Minker, Wolfgang; u. a. (2026): A Survey on Multi-User Conversational Interfaces, in: Bamberg: Otto-Friedrich-Universität, S. 1–29.
Faculty/Chair:
Author:
Publisher Information:
Year of publication:
2026
Pages:
Source/Other editions:
Applied Sciences, Basel: MDPI, 2025, Jg. 15, Nr. 13, 7267, S. 1–29, ISSN: 2076-3417
Year of first publication:
2025
Language:
English
Abstract:
This paper investigates the evolving landscape of Multi-User Conversational Interfaces, addressing the limitations of traditional systems that primarily focus on single-user interactions. As real-world applications grow more complex, there is a pressing need for conversational systems capable of facilitating dialogues among multiple participants. Our systematic survey reviews recent advancements in the feld, highlighting innovative architectures, application domains, user and dialogue modelling, and evaluation metrics tailored for multi-user contexts. We conduct a comprehensive analysis of relevant literature, employing both quantitative and qualitative methodologies to identify common patterns and challenges in multi-user interactions. The fndings underscore the importance of developing robust interfaces that can effectively manage overlapping dialogues, ensure collaborative group work, and enhance overall conversational quality. This work contributes to the understanding of Multi-User Conversational Interfaces and may help as a basis for future research aiming to develop more natural, user-friendly, and effective conversational interfaces.
Keywords: ; ; ; ;
multi-user interaction
multi-user evaluation
multi-user robotic agents
human–computer interaction
dialogue systems
Type:
Article
Activation date:
August 7, 2026
Permalink
https://fis.uni-bamberg.de/handle/uniba/116632