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Rundle in the Jungle! : Why Do People Subscribe to Amazon Prime? ; Analyzing the Combination of Flat Rate and Bundle Pricing within a Loyalty Program
Straubert, Christian; Sucky, Eric; Altewischer, Delia (2024): Rundle in the Jungle! : Why Do People Subscribe to Amazon Prime? ; Analyzing the Combination of Flat Rate and Bundle Pricing within a Loyalty Program, in: Proceedings of the 57th Hawaii International Conference on System Sciences, Honolulu, HI: Department of IT Management, Shidler College of Business, University of Hawaii, S. 4393–4402.
Faculty/Chair:
Author:
Title of the compilation:
Proceedings of the 57th Hawaii International Conference on System Sciences
Conference:
57th Hawaii International Conference on System Sciences ; Honolulu, Hawaii
Publisher Information:
Year of publication:
2024
Pages:
ISBN:
978-0-9981331-7-1
Language:
English
Abstract:
We analyze the flat rate and bundle pricing nature of the Amazon Prime subscription. Based on two customer surveys (n=2062, n=906) and using a best–worst scaling (BWS) discrete choice experiment, we determine how important the different Prime benefits are to the subscribers. We perform a correlation and cluster analysis. We find mostly very weak correlations between the importance scores of the different Prime benefits. This is beneficial for a bundle pricing model such as Amazon Prime. We also find that the importance scores of the individual benefits are only weakly correlated with the actual usage rates of the benefits. This is beneficial for a flat rate pricing model such as Amazon Prime. Furthermore, we see indications customers value having various benefits included in Prime, even if they do not use them. We also discuss how Amazon Prime fits into the business strategy of Amazon.
GND Keywords: ;  ;  ;  ; 
Amazon.com Inc.
Kundenbindung
Flatrate
Abonnement
Anreiz
Keywords: ;  ;  ;  ; 
b2c e-commerce
bundle pricing
flat rate pricing
loyalty program
subscription
DDC Classification:
RVK Classification:
Peer Reviewed:
Yes:
International Distribution:
Yes:
Open Access Journal:
Yes:
Type:
Conferenceobject
Activation date:
August 13, 2024
Versioning
Question on publication
Permalink
https://fis.uni-bamberg.de/handle/uniba/97282