Options
Yes, but… : Unraveling Paradoxes in Implementing Artificial Intelligence
Finze, Nikola; Zimmermann, Sina; Weeger, Andy; u. a. (2024): Yes, but… : Unraveling Paradoxes in Implementing Artificial Intelligence, in: Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS), Honolulu, HI, USA, AIS, S. 5846–5855.
Faculty/Chair:
Author:
Title of the compilation:
Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS), Honolulu, HI, USA
Conference:
57th Hawaii International Conference on System Sciences ; Honolulu, HI, USA
Publisher Information:
Year of publication:
2024
Pages:
Language:
English
Remark:
Implementing artificial intelligence (AI) applications in firms promises great potential but poses complex challenges. Especially incumbent firms often struggle to use the full potential of AI, because of paradoxes that arise in the context of implementing AI solutions, such as concerns regarding data privacy but simultaneously sharing personal data excessively. To analyze what paradoxes are caused by the challenge to implement AI in incumbent firms, we draw on the literature on technological paradoxes and followed a qualitative research approach using semi-structured interviews in eight companies on the path to AI implementation. Our results unravel that various mismatches between strategic imperatives and tactical paradigms emerge from three AI paradoxes: the privacy paradox, the potential paradox, and the integration paradox. Our results contribute to the information systems literature on AI and technological paradoxes by providing novel empirical insights on AI paradoxes and practical implications to address these paradoxes in incumbent firms.
Peer Reviewed:
Yes:
International Distribution:
Yes:
Type:
Conferenceobject
Activation date:
November 26, 2024
Permalink
https://fis.uni-bamberg.de/handle/uniba/105021