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Examining the Impact of Business Process Management System Use on Employees' Process Orientation
Kettenbohrer, Janina; Beimborn, Daniel; Leyer, Michael (2016): Examining the Impact of Business Process Management System Use on Employees’ Process Orientation, in: Proceedings of the International Conference on Information Systems (ICIS), Dublin, Ireland, AIS Electronic Library (AISeL).
Faculty/Chair:
Author:
Title of the compilation:
Proceedings of the International Conference on Information Systems (ICIS), Dublin, Ireland
Corporate Body:
International Conference on Information Systems (ICIS)
Publisher Information:
Year of publication:
2016
Pages:
Language:
English
Abstract:
Many companies aim to switch from a function towards a process orientation, as the latter provides many benefits for organizations. However, many of these projects fail because of a missing process-oriented mindset among employees. To create the relevant mindset and foster process-oriented thinking, organizations can apply several learning modes. Another promising approach is the use of a business process management (BPM) system to gain a process orientation among employees. Our study aims to examine the role of a BPM system along with job construals (a high perception of embeddedness of their own tasks in the overall process) as a mediator regarding the process orientation of employees. We use data from a survey of 1,170 employees of a multinational company to show that the use of a BPM system as well as job construals has a significant positive effect on employees' process orientation.
Peer Reviewed:
Yes:
International Distribution:
Yes:
Type:
Conferenceobject
Activation date:
August 2, 2017
Permalink
https://fis.uni-bamberg.de/handle/uniba/42290