Options
What happens when users are not able to perform coping mechanisms? An investigation of the habituation process
Weinert, Christoph; Maier, Christian; Laumer, Sven; u. a. (2015): What happens when users are not able to perform coping mechanisms? An investigation of the habituation process, in: Proceedings of the Special Interest Group on Adoption and Diffusion of Information Technology (DIGIT) (Pre-ICIS Workshop), 2015, Forth Worth, TX, USA, AIS Electronic Library (AISeL), S. 1–10.
Faculty/Chair:
Author:
Title of the compilation:
Proceedings of the Special Interest Group on Adoption and Diffusion of Information Technology (DIGIT) (Pre-ICIS Workshop), 2015, Forth Worth, TX, USA
Publisher Information:
Year of publication:
2015
Issue:
(2015), Paper 9
Pages:
Language:
English
Abstract:
In some situations individuals are unable to perform coping mechanisms against technostress because of low controllability and resources. Thereby, they are repeatedly exposed to technology-related stimuli named IT-stressors, which should result in several user responses such as emotional exhaustion, physiological arousal, and poor performance. However, in these situations individuals might habituate to the IT-stressor such that the user responses are mitigated. We assume that the influence of the IT-stressor on emotional exhaustion, physiological arousal, and performance is moderated by this habituation effect. Therefore, we propose an experimental setting in which individuals are repeatedly exposed to a computer breakdown to which they might get used to over time. During the experiment, we draw on self-reporting and objective methods to capture user responses after each exposure to the IT-stressor, in order to analyze the change of the user responses across time. Thereby, we expect the results to contribute to technostress and coping literature.
Peer Reviewed:
Yes:
International Distribution:
Yes:
Type:
Conferenceobject
Activation date:
June 9, 2016
Permalink
https://fis.uni-bamberg.de/handle/uniba/40569