Ivens, BjörnBjörnIvens0000-0001-8510-5212Pardo, CatherineCatherinePardoNiersbach, BarbaraBarbaraNiersbachLeischnig, AlexanderAlexanderLeischnig2019-09-192016-11-1820160019-8501https://fis.uni-bamberg.de/handle/uniba/41201engFirm-internal key account management networks : Framework, case study, avenues for future researcharticle10.1016/j.indmarman.2016.05.019