The Role of Internal Business/IT Alignment and IT Governance for Service Quality in IT Outsourcing Arrangements

Schlosser, FrankFrankSchlosserWagner, Heinz-TheoHeinz-TheoWagnerBeimborn, DanielDanielBeimborn0000-0002-6294-0212Weitzel, TimTimWeitzel0000-0002-2130-35402019-09-192014-04-302010https://fis.uni-bamberg.de/handle/uniba/4167Veröff. im Internet: http://ieeexplore.ieee.org/xpl/freeabs_all.jsp?arnumber=5428594&abstractAccess=no&userType=instdeuThe Role of Internal Business/IT Alignment and IT Governance for Service Quality in IT Outsourcing Arrangementsconferenceobjecthttp://ieeexplore.ieee.org/xpl/freeabs_all.jsp?arnumber=5428594&abstractAccess=no&userType=inst