Hudert, SebastianSebastianHudertLudwig, HeikoHeikoLudwigWirtz, GuidoGuidoWirtz0000-0002-0438-84822019-09-192014-09-242008https://fis.uni-bamberg.de/handle/uniba/17761engNegotiating Service Levels - A generic negotiation framework for WS Agreementconferenceobject