Level Up or Game Over in Online Return Management? : A Challenge-Based Gamification Approach for Online Fashion Retail

Rauh, CaterinaCaterinaRauh0000-0002-3258-6590Straubert, ChristianChristianStraubert0000-0003-0342-1524Sucky, EricEricSucky0000-0001-6197-44802025-07-152025-07-152025978-0-9981331-8-8https://fis.uni-bamberg.de/handle/uniba/109096engLevel Up or Game Over in Online Return Management? : A Challenge-Based Gamification Approach for Online Fashion Retailconferenceobjecthttps://hdl.handle.net/10125/109012