Asdecker, BjörnBjörnAsdecker0000-0002-4027-2006Felch, VanessaVanessaFelch0000-0002-6133-15702025-07-142025-07-142025https://fis.uni-bamberg.de/handle/uniba/109083engThe Hidden Journey : Data-Driven Insights Into E-Commerce Reverse Logisticsconferenceobjecthttps://aisel.aisnet.org/cgi/viewcontent.cgi?article=1202&context=ecis2025