Pflaum, AlexanderAlexanderPflaum0000-0001-7428-9247Prockl, GünterGünterProcklKotzab, HerbertHerbertKotzab2019-09-192013-11-1420120960-0035https://fis.uni-bamberg.de/handle/uniba/2393eng3PL factories or lernstatts? Value-creation models for 3PL service providersarticlehttp://www.emeraldinsight.com/journals.htm?issn=0960-0035&volume=42&issue=6&articleid=17043913&show=abstract