Scheithauer, GregorGregorScheithauerKett, HolgerHolgerKettKaiser, JoachimJoachimKaiserHackner, SusanneSusanneHacknerHu, HaoHaoHuWirtz, GuidoGuidoWirtz0000-0002-0438-84822019-09-192014-04-302010https://fis.uni-bamberg.de/handle/uniba/4209engBusiness Modeling for Service Engineering : A Case Study in the IT Outsourcing Domainconferenceobject10.1145/1774088.1774113