Conversational Agents in Healthcare : Using QCA to Explain Patients’ Resistance to Chatbots for Medication

Müller, LeaLeaMüller0000-0002-6607-0517Mattke, JensJensMattkeMaier, ChristianChristianMaier0000-0001-8328-2493Weitzel, TimTimWeitzel0000-0002-2130-35402021-02-012021-02-012020978-3-030-39539-1https://fis.uni-bamberg.de/handle/uniba/49411engConversational Agents in Healthcare : Using QCA to Explain Patients’ Resistance to Chatbots for Medicationconferenceobject10.1007/978-3-030-39540-7_1