Designing a process-oriented framework for IT performance management systems

Son, SertaSertaSonWeitzel, TimTimWeitzel0000-0002-2130-3540Laurent, FrancoisFrancoisLaurent2019-09-192014-09-242005https://fis.uni-bamberg.de/handle/uniba/14714Veröff. im Internet: http://www.ejise.com/volume-8/v8-iss-3/v8-i3-art10.htmotherDesigning a process-oriented framework for IT performance management systemsarticle