Ready for the unexpected : Theoretical framework and empirical findings on communication consulting

Hoffjann, OlafOlafHoffjann0000-0002-4049-4581Hoffstedde, KarinaKarinaHoffsteddeJaworek, FranziskaFranziskaJaworek2026-07-062026-07-0620211478-0852https://fis.uni-bamberg.de/handle/uniba/115951engReady for the unexpected : Theoretical framework and empirical findings on communication consultingarticle10.1108/JCOM-10-2019-0139