Weinert, ChristophChristophWeinert0000-0002-7341-3258Maier, ChristianChristianMaier0000-0001-8328-2493Laumer, SvenSvenLaumerWeitzel, TimTimWeitzel0000-0002-2130-35402019-09-192016-06-092015https://fis.uni-bamberg.de/handle/uniba/40569In some situations individuals are unable to perform coping mechanisms against technostress because of low controllability and resources. Thereby, they are repeatedly exposed to technology-related stimuli named IT-stressors, which should result in several user responses such as emotional exhaustion, physiological arousal, and poor performance. However, in these situations individuals might habituate to the IT-stressor such that the user responses are mitigated. We assume that the influence of the IT-stressor on emotional exhaustion, physiological arousal, and performance is moderated by this habituation effect. Therefore, we propose an experimental setting in which individuals are repeatedly exposed to a computer breakdown to which they might get used to over time. During the experiment, we draw on self-reporting and objective methods to capture user responses after each exposure to the IT-stressor, in order to analyze the change of the user responses across time. Thereby, we expect the results to contribute to technostress and coping literature.engconferenceobjectaisel.aisnet.org/digit2015/9