Martin, SebastianSebastianMartinWagner, Heinz-TheoHeinz-TheoWagnerBeimborn, DanielDanielBeimborn0000-0002-6294-02122019-09-192014-09-242009https://fis.uni-bamberg.de/handle/uniba/19810deuProcess Documentation, Operational Alignment, and Flexibility in IT Outsourcing Relationships : a Knowledge-Based Perspectiveconferenceobject