Mirbabaie, MiladMiladMirbabaie0000-0002-9455-5773Stieglitz, StefanStefanStieglitzBrünker, FelixFelixBrünker2024-06-062024-06-0620210959-3845https://fis.uni-bamberg.de/handle/uniba/95640engDynamics of convergence behaviour in social media crisis communication : a complexity perspectivearticle10.1108/ITP-10-2019-0537